Politika e Privatësisë

Last updated: October 16, 2025

At Mjeshtri24, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully.

1 Information We Collect

Personal Information

When you register and use our platform, we may collect:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Profile information (city, bio, profile photo)
  • Professional qualifications and experience (for professionals)
  • Payment information (if applicable)

Usage Information

We automatically collect certain information when you use our platform:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on our platform
  • Job posts, offers, and messages you create
  • Reviews and ratings you provide or receive

2 How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our platform services
  • Create and manage your user account
  • Facilitate connections between clients and professionals
  • Process and complete transactions
  • Send you important notifications and updates about your account
  • Respond to your inquiries and provide customer support
  • Analyze usage patterns to improve user experience
  • Detect and prevent fraud, abuse, or security issues
  • Comply with legal obligations and enforce our terms

3 Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With Other Users: Your profile information, job posts, offers, and reviews are visible to other platform users as necessary for the service
  • With Service Providers: We may share information with third-party vendors who perform services on our behalf (hosting, analytics, customer service)
  • For Legal Reasons: We may disclose information if required by law or to protect our rights, safety, or property
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • With Your Consent: We may share information for any other purpose with your explicit consent

4 Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we need to retain it for legal compliance or legitimate business purposes.

6 Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to the processing of your personal information
  • Portability: Request a copy of your data in a structured, commonly used format
  • Withdraw Consent: Withdraw consent for processing where we rely on consent

To exercise these rights, please contact us at info@mjeshtri24.al

7 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. Cookies are small data files stored on your device. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

8 Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.

9 Children's Privacy

Our platform is not intended for users under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

10 International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our platform, you consent to the transfer of your information to these countries.

11 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Questions About Privacy?

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: info@mjeshtri24.al

Address: Бул. Крали Марко 8, 1000 Скопје, Македонија

Phone: +389 70 123 456